Shipping policy

Processing. Orders are packed and handed to the carrier within 1–2 business days. Our fulfillment center ships Monday to Friday and is closed on New Year's Day, Independence Day, Labor Day, Thanksgiving and Christmas.

Delivery times. These are estimates from the carriers, not guarantees. Weather, holidays and carrier delays can add time.

Destination	Carrier	In transit	Total, order to door
United States	USPS	3–7 business days	5–9 business days
United States	UPS Ground	3–5 business days	5–7 business days
International	GlobalPost or UPS Worldwide	10–14 business days	12–16 business days

 

Shipping costs. Shipping is calculated at checkout from the weight and size of your order. 

Tracking. You'll receive an email with your tracking number as soon as your label is created. Tracking can take 24–48 hours to show movement.

International orders. Customs duties, taxes and import fees are set by the destination country and are paid by the recipient. Customs can occasionally hold a package for up to 6 weeks. You're responsible for making sure our products can be legally imported where you live. CBD products ship to the United States only.

Addresses. Please check your address at checkout. If a package is returned to us because of an incorrect or incomplete address, we'll reship it once you confirm the address.

Lost, stolen or damaged packages. If your tracking hasn't updated within 30 days of your order (45 days for international orders), contact us and we'll reship your order at no cost. If tracking shows delivered but you can't find your package, check with neighbors and your local carrier first. Unprotected packages marked delivered are the carrier's responsibility, and we'll help you file a claim.